Our videographers and photographers are available throughout the UK. The FilmFolk studio is based in central London WC1 where we have a core team of staff. In additon, other team members work remotely across the country so we can field local projects. Our editing services are not location dependent, so these are available to clients anywhere in the world!

Yes. After your booking is confirmed and a team member assigned, they will contact you to introduce themselves and gather detailed planning information. If your booking is made further in advance, your project will be assigned around a month beforehand. In this case our team will be in touch then.

Yes we do. You can book a photographer on their own or alongside any other option. Each service is performed by a separate professional. Just select what you need when making a booking request. Please note our crew do not 'multitask' between different roles (eg our videographers don't also 'take pictures'). This is to ensure staff are fully focussed and you enjoy reliable results.

No problem! You may cancel your booking within 14 days of signing our contract for a refund. Provided no project work has taken place and there are at least 7 days remaining before the start time of your project, you will receive a full refund, less 10% to cover our admin and card payment costs. Otherwise a 50% cancellation fee will apply (min £250) which covers our pre-production costs and the commitment of staff and resources to your project date/s.